RETURNS POLICY

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<div class="rp-header">
<h2>Returns & Exchanges</h2>
<p>Policy applicable to products purchased through the Aire website.</p>
</div>

<div class="rp-section">
<span class="rp-section-label">Timeframes & Conditions</span>

<details>
<summary>
<span class="rp-question">How long do I have to request a return or exchange?</span>
<span class="rp-icon"></span>
</summary>
<div class="rp-body">
<p>You have 30 calendar days from the date of delivery to request a return or exchange.</p>
<p>To be accepted, items must be in perfect condition, unworn, with all original tags attached and in the same state in which they were delivered.</p>
</div>
</details>

<details>
<summary>
<span class="rp-question">Which orders are not eligible for returns or exchanges?</span>
<span class="rp-icon"></span>
</summary>
<div class="rp-body">
<p>Orders shipped to the Canary Islands, Ceuta and Melilla are not eligible for returns or exchanges.</p>
</div>
</details>
</div>

<div class="rp-section">
<span class="rp-section-label">How to Submit a Request</span>

<details>
<summary>
<span class="rp-question">How do I start a return or exchange?</span>
<span class="rp-icon"></span>
</summary>
<div class="rp-body">
<p>Manage your request through the following link: <a href="https://returns.reveni.io/aire" target="_blank">returns.reveni.io/aire</a>.</p>
<p>You only need your order number and the email address used at checkout.</p>
</div>
</details>

<details>
<summary>
<span class="rp-question">I have items from different orders. Can I return them together?</span>
<span class="rp-icon"></span>
</summary>
<div class="rp-body">
<p>No. Each order must be submitted as a separate request, using its corresponding order number.</p>
</div>
</details>

<details>
<summary>
<span class="rp-question">How long does it take to process my request?</span>
<span class="rp-icon"></span>
</summary>
<div class="rp-body">
<p>Returns and exchanges may take up to 30 days to process from the moment the package is received at our warehouse.</p>
<p>For exchanges, you will receive a new order number that will be prepared and shipped within the same timeframe as a standard order.</p>
<p>For refunds, the amount will be reflected in your account within up to 5 business days from confirmation.</p>
<p class="rp-note">If the original payment was made using Store Credit or a gift card, the refund will be issued using the same payment method.</p>
</div>
</details>
</div>

<div class="rp-section">
<span class="rp-section-label">Costs</span>

<details>
<summary>
<span class="rp-question">How much does a return or exchange cost?</span>
<span class="rp-icon"></span>
</summary>
<div class="rp-body">
<div class="rp-cost-row"><span>Exchange (Spain)</span><span>€2.95</span></div>
<div class="rp-cost-row"><span>Return (Spain)</span><span>€4.95</span></div>
<div class="rp-cost-row"><span>International</span><span>Subject to local regulations</span></div>
</div>
</details>

<details>
<summary>
<span class="rp-question">What happens if the item I want to exchange is out of stock?</span>
<span class="rp-icon"></span>
</summary>
<div class="rp-body">
<p>Exchanges are subject to stock availability. If the requested item is not available, you will receive Store Credit equivalent to the value of the item.</p>
</div>
</details>
</div>

<div class="rp-section">
<span class="rp-section-label">Declined Returns</span>

<details>
<summary>
<span class="rp-question">When can a return be declined?</span>
<span class="rp-icon"></span>
</summary>
<div class="rp-body">
<p>Aire reserves the right to decline any return that does not meet the conditions of this policy. Items will not be accepted if they show:</p>
<ul>
<li>Evident signs of wear or use</li>
<li>Missing original tags</li>
<li>Damage or alterations from their original condition</li>
</ul>
<p class="rp-note">If you wish to have a declined return item sent back to you, the reshipping costs are the customer's responsibility.</p>
</div>
</details>
</div>

</div>